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Quality and Business Excellence is one of the principles established by the founders of Gimasur in 2014. Following our approach of continuous improvement whose main objective is to provide a high-quality service to our clients, creating a safe, healthy environment while respecting the environment.

We focus our strategic lines of quality management and business excellence towards consolidating our current clients by offering the best service and attracting new ones through recommendations and word of mouth.

The Quality and Business Excellence Policy is integrated into our Management System, being mandatory, and made available to the public. It is based on the following management principles:

– We provide environmental health and pest control services: Disinsection, Deratization, Disinfection, Wood treatments (woodworm and termites), Termite Mound Elimination, Prevention and Legionella Control and Cleaning and Disinfection of drinking water tanks, addressing the needs and expectations of our clients, analyzing their perceived satisfaction and continuously improving.

– We maintain strict control over incidents that occur in our activity to promote behaviors focused on continuous improvement, rather than error correction.
Periodically reviewing the data obtained to analyze and draw conclusions about our performance and setting objectives and goals for progress in pursuit of quality and business excellence.

– To achieve quality and business excellence, staff motivation and training in their professional development and the enhancement of their teamwork attitude are essential, granting them the necessary responsibilities and authority. Comply with the requirements of the following quality and business excellence standards; quality certificates: UNE-EN-ISO 9001, UNE-EN-ISO 14001 and CEPA, as well as the requirements established with our clients and the legislative regulations applicable to our activity.

– The administrators assume as their own obligation of their responsibilities, the commitment to exercise leadership in the implementation and application of behaviors consistent with the Quality Management System and business excellence, acting as drivers, guides and examples in the fulfillment of an obligation that concerns those who form our company.

– Attend to the principle of environmental protection and respect, including pollution prevention and other specific commitments relevant to the context of the organization in all phases of its activity, incorporating environmental criteria in what corresponds to its scope of action.

QUALITY CERTIFICATES: CEPA CERTIFICATION – EN 16636

Gimasur Ambiental has the CEPA Certified Professional Pest Management Certification

Clients can be sure that Gimasur workers, whether from the administration, management, commercial, customer service and technical team areas, are professionally trained in all elements of pest understanding, management and control. Providing effective solutions adapted to reduce risk and protect causes, assets and clients at a national level.

The standard of the Confederation of European Pest Management Associations (CEPA) is based on Standard EN 16636, the first standard that is specific to the pest control industry. It specifies the requirements that must be taken into account for the performance of pest control services, in addition to the competencies that providers of such services must meet, in order to protect public health, property and the environment.

This certification of the EN 16636 standard has been audited by EQA (European Quality Assurance) after successfully passing different audit procedures that evaluated the performance of all areas of Gimasur, in terms of pest control services (TP02 General Disinfection, TP18 Disinsection, TP14 Deratization, TP11 Legionella, TP08 Wood Protection).

At Gimasur, we understand the importance for our clients and suppliers of the peace of mind of knowing that both our professional practices and training for our technicians, as well as our work ethic and our work, comply with the highest standards of quality and business excellence. By receiving the CEPA quality certificates, we guarantee that our company complies with all these values in the following fields:

Deep experience: We have been providing pest control services for over 5 years to hundreds of clients across a wide range of different sectors.
Industry recognition: We are one of the leading companies in Andalusia in pest control, and possess deep knowledge of pests.
Integrated pest management: Our choice of control techniques and appropriate integration measures to halt the advance of pests allows us to keep the use of biocides to a minimum, and monitor their impact very closely.
Trained and certified technicians: All Gimasur service technicians have completed all the necessary training courses to carry out their activities, and possess the required licenses that certify this.
Continuous training: In addition, our service technicians are part of a continuous program of training and knowledge updating in pest control.

Furthermore, we continue working towards quality and business excellence with the implementation of new systems of quality and business excellence such as: Occupational Health and Safety Management Systems OHSAS 18001, EMAS Regulation, Greenhouse Gas Emission Reports and CSR Systems of Corporate Social Responsibility such as SA 8000, SGE 21, GRI, SR10 and ISO 26000.

UNE-EN 16636 CEPA Certified Professional Pest Management, quality certificates

UNE-EN-ISO 9001:2015 CERTIFICATION, QUALITY CERTIFICATES

Gimasur Ambiental has the Certification UNE-EN-ISO 9001:2015 “Quality Management Systems”

The ISO 9001 standard is the quality standard par excellence, established by the International Organization for Standardization (ISO). Our company has been awarded this ISO 9001:2015 Quality Management Systems certification, which accredits that our company complies with the optimal quality control procedures and measures established in the various ISO standards.

The ISO standard provides a set of guidelines that guarantee compliance with the measures adopted by the Quality Management System, granting great assurance in our high-quality services and conformity for the client, complying with applicable regulations.

In addition, this international standard recognizes Gimasur Ambiental S.L. for its great performance in different internal aspects of the company such as its exceptional customer service, adequate service contracting processes, and an extraordinary work environment.